Subscription Agreement

1.1 The service. Haulprint is an online service that organises public records about trucking companies, their operating authority, insurance filings, inspections, crashes and vehicles, and presents them as reports, lists, alerts and market data (the “Service”). Customer may use the products listed on its Order Form during the subscription term.

1.2 Who may subscribe. The Service is for businesses that work in commercial insurance and trucking risk, such as insurance agencies and brokers, insurers, MGAs, wholesalers, claims administrators and risk consultants, operating in the United States. It is not offered to consumers. Every user must be at least 18 and use the Service only for Customer’s business.

1.3 Users and logins. Customer may let its own employees and contractors use the Service, up to the number of named users on its Order Form. Each user needs their own login. Logins may not be shared. Customer is responsible for what its users do in the Service and for keeping their logins secure. When a user accepts this Agreement in the app, they accept it on Customer’s behalf and confirm they have authority to do so.

If a login is shared, Mynt Minds may disable it, and may invoice Customer for each additional person who used it at the per-user fee on the Order Form for the period of use.

1.4 Permitted use and sharing. Customer may use the Service and what it produces (“Outputs”) for its own insurance business: researching, quoting, underwriting, placing, servicing and handling claims for trucking accounts, and finding prospective accounts. Customer may share an individual report:

• with the trucking company it describes; and
• with insurers, MGAs, wholesalers and other intermediaries, for the purpose of placing, underwriting or servicing that company’s insurance.

1.5 What Customer may not do. Customer will not, and will not let anyone else:

• resell, sublicense, publish or redistribute the Service or Outputs, except as section 1.4 allows;
• copy the data in bulk, scrape the Service, or use bots, scripts or other automated tools to pull data beyond the exports the Service offers;
• use the Service or Outputs to build or improve a competing product or dataset;
• reverse engineer the Service, try to extract its source code, scoring rules or methods, or copy its features or design;
• test the Service’s security without written permission, get around its access controls or usage limits, or interfere with its operation;
• use the Service for any purpose described in section 3.4 (consumer reports), or in breach of any law.

1.6 Outreach from Leads. Contact details in Leads come from public filings. Customer is solely responsible for how it contacts anyone it finds through the Service, including compliance with the Telephone Consumer Protection Act, do-not-call rules, CAN-SPAM and state law. Customer will not use those details for auto-dialed or prerecorded calls or unsolicited text messages.

1.7 Pilots and early-access features. A pilot or trial at no charge, and any feature marked as a preview or beta, is provided as is, may change or end at any time, and is not covered by section 6.1. Use during a pilot is otherwise governed by this Agreement.

1.8 Changes to the Service. Mynt Minds improves the Service regularly and may change features, provided it does not materially reduce the core function of a product Customer has paid for during the current term. If Mynt Minds stops offering a product Customer has prepaid, it will refund the prepaid fees for the unused part of the term for that product.

2.1 Fees. Customer will pay the fees on its Order Form. Fees are billed in advance for each billing period and are not refundable, except as this Agreement says otherwise. Use without an Order Form, such as a pilot, carries no fee unless agreed in writing.

2.2 Invoices. Mynt Minds will invoice Customer by email. Invoices are due within the payment terms on the Order Form. Unpaid amounts more than 30 days late may carry interest at 1% per month or the highest rate the law allows, whichever is lower.

2.3 Disputed invoices. If Customer disputes an invoice in good faith, it should tell Mynt Minds within 30 days of the invoice date and pay the undisputed part. The parties will work to resolve the dispute promptly, and no interest or suspension applies to the disputed amount while they do.

2.4 Suspension for non-payment. If an undisputed invoice is more than 15 days overdue and Mynt Minds has emailed Customer about it, Mynt Minds may suspend access until it is paid.

2.5 Taxes. Fees do not include sales, use or similar taxes. Customer pays any such taxes, except taxes on Mynt Minds’ income.

2.6 Renewal and reminders. Each subscription renews automatically for the same length as its current term, unless either party gives notice at least 30 days before the term ends, or the Order Form says otherwise. Customer can give that notice simply by emailing [email protected]. For terms of a year or longer, Mynt Minds will email Customer’s billing contact a reminder at least 45 days before the term ends, stating the renewal date, the fees for the renewal term and how to cancel.

2.7 Price changes. Mynt Minds may change fees for a renewal term by telling Customer at least 45 days before the current term ends. Fees do not change during a term.

3.1 Where the data comes from. The Service is built mainly from public records published by U.S. government agencies, including the Federal Motor Carrier Safety Administration. Mynt Minds does not create those records and cannot correct them. Agencies publish on their own schedules, so a record may lag behind events. Records can be incomplete, out of date, delayed or wrong, and Mynt Minds’ processing of them can also contain errors.

3.2 Customer’s judgement. The Service is a research tool. It supports, and does not replace, Customer’s own professional judgement. Before relying on a fact in the Service for an underwriting, placement, coverage or claims decision, Customer will confirm it with the original source, the trucking company or other reliable means as Customer judges appropriate. Mynt Minds does not make underwriting, placement or coverage decisions and does not recommend where to place any risk. No Output is legal, underwriting, insurance or financial advice, or an official safety rating.

3.3 Findings are leads, not conclusions. Some features flag patterns for further inquiry, for example carriers that share an address, phone number, officer or vehicle (“shared identity” findings), gaps in insurance filings, or vehicles that moved between carriers. These findings describe what the public records show. They are not a finding of fraud, wrongdoing or affiliation. Customer will not present them to anyone as a conclusion about a person or company.

3.4 Not a consumer report. Mynt Minds is not a consumer reporting agency, and the Service does not provide consumer reports as defined by the Fair Credit Reporting Act (FCRA) or similar state laws. Customer will use the Service only to evaluate businesses for commercial purposes. Customer will not use the Service or any Output, in whole or in part, as a factor in deciding any individual’s eligibility for:

• credit, or insurance for personal, family or household purposes;
• employment, including hiring, retaining or screening drivers;
• housing, or any government licence or benefit;
• any other purpose covered by the FCRA.

Where a trucking company is run by one person, Customer will use information about that person only to evaluate the company’s commercial insurance, never to make decisions about the person as a consumer.

3.5 Driver and motor vehicle records. Mynt Minds does not obtain personal information from state motor vehicle records for the Service, and the Service does not provide personal information protected by the Driver’s Privacy Protection Act. Customer will not use the Service to identify, profile or screen individual drivers.

4.1 Customer Data. “Customer Data” means information Customer or its users put into the Service, such as client lists, notes, watchlists, saved searches and pipeline entries. Customer owns its Customer Data and is responsible for having the right to upload it.

4.2 How Mynt Minds uses it. Mynt Minds uses Customer Data only to provide, secure and support the Service for Customer. It does not sell Customer Data, does not share it with other customers, does not use it to build Outputs for anyone else, and does not combine it with other customers’ data into shared datasets or benchmarks, even in anonymised form. Mynt Minds may use technical and usage information (for example, which features are used and how fast pages load) to run and improve the Service, provided it does not identify Customer or any person.

4.3 Separation between customers. Each customer’s account is kept separate. One customer’s users cannot see another customer’s Customer Data.

4.4 Mynt Minds’ role for personal information. For any personal information in Customer Data, Mynt Minds acts as Customer’s service provider (and, where those terms are used, processor) under the California Consumer Privacy Act and similar state laws. Mynt Minds will:

• process it only to provide the Service as this Agreement describes, which is Customer’s instruction;
• not sell or share it (as those terms are defined in the CCPA), and not retain, use or disclose it for any other purpose or outside its direct business relationship with Customer;
• not combine it with personal information from other sources, except as the law allows a service provider to do;
• give it the same level of protection the CCPA requires, and tell Customer if it can no longer meet these obligations;
• help Customer respond to requests from individuals about their information, and let Customer take reasonable steps to stop any use that breaks this section.

4.5 Insurance customers. The Service is designed for commercial accounts. If Customer is a financial institution under the Gramm-Leach-Bliley Act and any nonpublic personal information about consumers reaches the Service, Mynt Minds will protect it as Customer’s service provider under the safeguards in section 4.6. Customer will not upload personal lines applications or other consumer insurance files.

4.6 Security and incidents. Mynt Minds will use reasonable administrative, technical and physical safeguards to protect Customer Data, including encryption in transit, passwords stored only as one-way hashes, separation between customer accounts, and access limited to personnel who need it. A summary is published at haulprint.com/security.

If Mynt Minds confirms that Customer Data was accessed or disclosed without authorisation, it will tell Customer within 72 hours, share what it knows and keep Customer updated, and cooperate in responding.

4.7 Service providers. Mynt Minds uses reputable providers to host and run the Service, such as cloud hosting and email delivery. The current list is published at haulprint.com/security. Each may handle Customer Data only to provide its service to Mynt Minds, under confidentiality and security obligations at least as protective as this section, and Mynt Minds is responsible for them.

Mynt Minds will update that list, and email Customer’s account administrator, at least 30 days before a new provider begins handling Customer Data. If Customer objects on reasonable data protection grounds and the parties cannot resolve it, Customer may end the affected subscription and receive a refund of prepaid fees for the unused part of the term.

4.8 AI. The Service does not currently use generative AI to produce Outputs. If Mynt Minds adds AI features, it will describe them in its AI Use Policy at haulprint.com/ai-policy, list the AI providers at haulprint.com/security under section 4.7, and use those providers only on terms that do not let them train their models on Customer Data. Mynt Minds does not train AI models on Customer Data.

AI-generated content can be wrong or invented. Customer will review it before relying on it, it is never the sole basis for an underwriting, coverage or claims decision, and section 3.2 applies to it as to any Output.

4.9 Export and deletion. During the term, and for 30 days after it ends, Customer may ask Mynt Minds to export its Customer Data in a common format at no charge. Mynt Minds will then delete it within a further 30 days, and copies in routine backups will expire within 90 days after that, except where the law requires keeping them. On request, Mynt Minds will confirm the deletion in writing.

4.10 Sensitive personal information. Customer will not upload Social Security numbers, driver’s licence numbers, dates of birth, medical information or motor vehicle records unless Mynt Minds has agreed in writing to a product designed for them.

5.1 Mynt Minds’ property. Mynt Minds owns the Service, its software, design, scoring rules and analysis, and the way Outputs are compiled and presented, which are its trade secrets. This Agreement gives Customer a limited, non-exclusive, non-transferable right to use the Service and Outputs during the term, as section 1 allows. It does not transfer any ownership.

5.2 Outputs after the term. Customer may keep reports it saved or shared during the term in its own files for its records, used only as section 1.4 allows.

5.3 Feedback. If Customer suggests improvements, Mynt Minds may use them freely, without obligation.

5.4 Confidentiality. Each party will keep the other’s non-public business information confidential and use it only for this Agreement. This includes Customer Data, the terms and pricing of this Agreement, and non-public information about the Service. It does not include information that is public through no fault of the receiving party, that the receiving party already had or develops independently, or that it receives lawfully from someone else. A party may disclose confidential information where the law requires, after giving the other party notice where allowed.

5.5 Publicity. Mynt Minds will not name Customer as a customer, or use its name or logo, without Customer’s written permission.

6.1 Mynt Minds’ commitment and support. Mynt Minds will provide the Service with reasonable care and skill and will try to keep it available, apart from planned maintenance, which it schedules outside U.S. business hours where practical, and events outside its control. Support is available by email at [email protected] on U.S. business days, and Mynt Minds aims to reply within one business day.

If the Service does not perform as this section promises, Customer should tell Mynt Minds; Mynt Minds will try to fix it, and if it cannot within 30 days, Customer may end the affected subscription and receive a refund of prepaid fees for the unused part of the term. That is Customer’s sole remedy for a breach of this section.

6.2 Disclaimer. Except as section 6.1 states, the Service and Outputs are provided “as is”. Mynt Minds does not promise that the Service or the public records it uses are complete, accurate, current or error-free, or that the Service will be uninterrupted. To the extent the law allows, Mynt Minds disclaims all other warranties, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

6.3 Limit on damages. Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, premium, commission or business, even if told they were possible. This includes losses from an underwriting, placement, coverage or claims decision made using the Service.

6.4 Cap. Each party’s total liability under this Agreement is limited to the fees Customer paid in the 12 months before the event giving rise to the claim.

6.5 Exceptions. Sections 6.3 and 6.4 do not limit Customer’s obligation to pay fees, either party’s indemnity obligations, a breach of section 1.5, 3.4 or 5.4, or liability that the law does not allow to be limited. However, Mynt Minds’ total liability for an incident affecting the security of Customer Data, unless caused by its gross negligence or wilful misconduct, is limited to two times the amount in section 6.4.

6.6 Mynt Minds’ indemnity. Mynt Minds will defend Customer against any third-party claim that the Service, used as this Agreement allows, infringes that party’s intellectual property rights, and pay the resulting damages and costs a court awards or that Mynt Minds agrees in settlement. This does not apply to claims caused by Customer Data, by changes not made by Mynt Minds, or by combining the Service with something Mynt Minds did not provide. If such a claim is made or likely, Mynt Minds may change the Service so it no longer infringes, get Customer the right to keep using it, or end the affected subscription and refund prepaid fees for the unused part of the term.

6.7 Customer’s indemnity. Customer will defend Mynt Minds against any third-party claim arising from Customer’s use of the Service in breach of section 1.5, 1.6, 3.4 or 3.5, from Customer Data, or from Customer’s own decisions or statements about any person or company, and pay the resulting damages and costs a court awards or that Customer agrees in settlement.

6.8 How indemnity works. The party seeking defence must tell the other promptly, let it control the defence and settlement, and cooperate reasonably. No settlement may admit fault for the protected party without its consent.

7.1 Term. This Agreement runs from the start date on the first Order Form, or from first acceptance in the app if earlier, until every subscription under it has ended.

7.2 Ending for breach. Either party may end this Agreement by written notice if the other materially breaches it and does not fix the breach within 30 days of being told about it. Mynt Minds may suspend access immediately, without waiting 30 days, if Customer breaches section 1.5 or 3.4 or its use threatens the Service’s security. If Customer ends this Agreement for Mynt Minds’ breach, Mynt Minds will refund prepaid fees for the unused part of the term.

7.3 What happens at the end. Access ends. Customer pays any fees owed up to the end date. Section 4.9 governs Customer Data. Sections 1.5, 2, 3, 4.9, 5, 6 and 7 continue to apply after the end.

7.4 Changes to these terms. Mynt Minds may update this Agreement by giving Customer at least 30 days’ notice. Updates apply from the next renewal term, unless Customer agrees to them sooner, for example by accepting them in the app, or they are needed to comply with law. Each version is dated and published at haulprint.com/subscription-agreement.

7.5 Notices and electronic records. Notices under this Agreement are given by email: to Customer at the billing contact on the Order Form or its account administrator, and to Mynt Minds at [email protected]. Either party may change its notice email by telling the other. Customer agrees to receive invoices, notices and this Agreement electronically. Accepting this Agreement in the app, or signing an Order Form electronically, is as binding as a handwritten signature. Mynt Minds keeps a record of each acceptance, with the version accepted, the user and the time.

7.6 Disputes, law and courts. Before starting a court case, a party will first describe the dispute to the other in writing, and senior people from each will try in good faith to resolve it for 30 days. Either party may still ask a court for urgent relief to protect its confidential information or intellectual property at any time. California law governs this Agreement, without regard to its conflict-of-law rules. The state and federal courts in Riverside County, California have exclusive jurisdiction over any dispute, and both parties consent to them.

7.7 Assignment. Neither party may transfer this Agreement without the other’s written consent, except to a successor in a merger, acquisition or sale of substantially all of its business, with notice to the other party.

7.8 Events outside control. Neither party is liable for delay or failure caused by events beyond its reasonable control, such as outages of government data sources, internet or hosting failures, natural disasters or government action. This does not excuse payment.

7.9 Export and sanctions. The Service is offered for use in the United States. Customer confirms that it is not named on, or owned by anyone named on, a U.S. government sanctions list, and will not use or export the Service in breach of U.S. export control or sanctions laws.

7.10 Everything else. This Agreement and its Order Forms are the parties’ entire agreement about the Service and replace earlier discussions. Terms in a Customer purchase order do not apply. If a court finds part of this Agreement unenforceable, the rest stays in force. A failure to enforce a right is not a waiver of it. The parties are independent contractors, and no one else has rights under this Agreement. This Agreement may be signed electronically and in counterparts.